Modern Slavery Statement for Soho Carpet Cleaners

SoHo Carpet Cleaners is committed to conducting business with integrity, transparency, and respect for human rights. This modern slavery statement sets out the steps we take to prevent modern slavery, human trafficking, forced labour, and other forms of exploitation within our operations and supply chains. We recognise that even service-based businesses can face risks through procurement, subcontracting, and the sourcing of materials and equipment.

Our approach is grounded in a zero-tolerance policy. We will not knowingly work with any individual, supplier, or partner involved in slavery, servitude, debt bondage, child labour, or any activity that undermines human dignity. This applies to every level of our business, from management decisions to the selection of cleaning products, machinery, uniforms, and outsourced services. Soho Carpet Cleaners expects the same ethical standards from everyone representing our name.

We assess potential risk by reviewing where products are made, how services are delivered, and whether any labour used in our supply chain may be vulnerable to exploitation. Before engaging new suppliers, we carry out due diligence checks designed to identify warning signs such as unexplained labour arrangements, excessive subcontracting, or poor worker protections. Where concerns arise, we investigate promptly and take appropriate action, including refusing to proceed where risk cannot be reduced.

Supplier management is an essential part of this commitment. Soho Carpet Cleaners modern slavery statement includes a programme of supplier audits to confirm that our expectations are being met. These audits may include document reviews, ethical sourcing questionnaires, and, where appropriate, site visits or remote assessments. We reserve the right to request evidence of working conditions, age verification processes, wage practices, and compliance with employment laws. Suppliers that fail to meet our standards may be required to implement corrective actions or may be removed from our approved list.

We also require our suppliers to adopt clear anti-slavery controls within their own operations. This includes maintaining lawful employment records, ensuring workers are free to leave employment, and preventing recruitment fees from being passed to employees. Soho Carpet Cleaners encourages open dialogue with suppliers so issues can be identified early and resolved responsibly. Our purchasing decisions are not based solely on price; ethical conduct and human rights protection are key factors in selection and retention.

Training and awareness are central to this policy. Staff involved in procurement, operations, and management receive guidance on how to recognise indicators of modern slavery and what action to take if concerns emerge. These indicators may include signs of intimidation, restricted movement, poor accommodation, or unusual control over a worker’s identity documents. By improving awareness, we strengthen our ability to prevent abuse and respond effectively. Modern slavery risks can be hidden, and vigilance throughout the business is essential.

We encourage all employees, contractors, and suppliers to report any concern without delay. Reporting channels are available through management and designated internal compliance contacts, and concerns can be raised in confidence. Reports are treated seriously, recorded appropriately, and assessed with care. No one who speaks up in good faith will suffer retaliation, discrimination, or disadvantage. This protected reporting culture is a crucial safeguard in our modern slavery policy.

If a report suggests possible exploitation, we will respond promptly by reviewing the facts, pausing relevant supplier activity where needed, and cooperating with law enforcement or specialist organisations if required. Our aim is to protect individuals first and foremost. Where remediation is possible, we will support steps that improve conditions and reduce harm. If a supplier cannot demonstrate adequate remediation or refuses to cooperate, we will end the relationship in line with our ethical standards.

This statement is reviewed annually to ensure it remains effective, relevant, and aligned with current legal expectations and operational risks. The review considers audit findings, any reported concerns, supplier performance, staff training outcomes, and changes in our supply chain. Improvements identified through the review are built into updated procedures, helping Soho Carpet Cleaners modern slavery statement remain a living part of our governance framework rather than a static document.

Soho Carpet Cleaners will continue to strengthen its controls, refine supplier oversight, and promote respect for human rights in every aspect of its work. We believe that responsible business practices are fundamental to long-term trust and sustainable service delivery. By maintaining a zero-tolerance stance, carrying out supplier audits, providing safe reporting channels, and undertaking an annual review, we are committed to helping prevent exploitation and uphold dignity across our operations and supply chains.

Our Commitments

• Zero-tolerance for slavery, forced labour, and human trafficking.
• Supplier audits and due diligence to monitor ethical compliance.
• Confidential reporting channels for staff and suppliers.
• Annual review of controls, risks, and improvements.
• Ongoing awareness training and ethical procurement practices.

Ethical Responsibility

Soho Carpet Cleaners is committed to ensuring that the values expressed in this statement guide everyday decisions and long-term partnerships. We will continue to act decisively wherever there is risk of modern slavery, and we will uphold the highest standards of accountability across our business.